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Michael Higgins

Salon And Beauty Treatment Claims – How Much Compensation?

For some people, getting a beauty treatment can feel like a form of self-care and a chance to let their hair down. Unfortunately, sometimes a public liability claim can arise where a salon acts negligently and you get injured as a result. These injuries can have life-long consequences, and you might be wondering ‘how much compensation for beauty treatment claims could I receive?’.

What You Need To Know

  • A negligent beauty treatment can occur when a beauty technician fails to take steps to ensure your reasonable safety. 
  • Some consequences of negligent beauty treatments can include permanent scarring, psychological damage and allergic reactions.
  • Compensation payouts can include the costs of plastic surgery as well as mental health treatment and therapy. 
  • There were 3,000 complaints related to beauty treatments, with the majority concerning dermal fillers and Botox. (According to Save Face, a professional standards authority for non-surgical cosmetic treatments.)

Contact Us 

Keep reading to find out if you may be able to start a public liability claim with our panel of solicitors at How Much Compensation. Alternatively, you can have the eligiblity of your claim checked or have any questions you have about salon and beauty treatment claims answered by our advisors now.

To be connected with one of our friendly advisors, you can reach us by:

A beauty therapist performs laser hair removal at a beauty salon

Jump To A Section 

  1. How Much Compensation For Beauty Treatment Claims Can I Get?
  2. Can Beauty Treatment Compensation Claims Cover Financial Losses?
  3. Can I Make A Claim For Beauty Treatment Negligence?
  4. What Do I Need To Bring A Beauty Treatment Claim?
  5. Common Beauty Treatments Gone Wrong
  6. Getting Help From A No Win No Fee Solicitor
  7. More Information

How Much Compensation For Beauty Treatment Claims Can I Get?

To determine how much compensation for beauty treatment claims you could receive, we must consider how this is calculated. Compensation in successful public liability claims can be made up of two different heads of claim; these are called general and special damages.

General damages are compensation for the pain, suffering, and any loss of amenity caused by your injuries. So, if your daily life has been impacted, this can be taken into account when general damages are being calculated. 

When valuing this head of claim, professionals responsible can look at frameworks such as the Judicial College Guidelines (JCG). This is a document outlining injury types and compensation brackets. 

Our table below includes some brackets taken from the JCG, to give you an idea of how much compensation you could receive. Please be aware that these are suggestive figures only, and the first entry has not been taken from the JCG. 

Injury type Compensation guidelineNotes
Multiple Severe Injuries paired with Special damagesUp to £500,000+Where more than one severe injury has been sustained as well as economic losses such as a loss of earnings and the cost of cosmetic surgery.
Facial Disfigurement
Very Severe Scarring
£36,340 - £118,790 Where the cosmetic impact is largely disfiguring and there is a severe psychological reaction in relatively young claimants.
Facial Disfigurement
Less Severe Scarring
£21,920 - £59,090 Where the cosmetic impact is substantially disfiguring as well as a significant psychological reaction.
Facial Disfigurement
Significant Scarring
£11,120 - £36,720 Where the disfigurement can be reduced with plastic surgery.
Facial Disfigurement
Less Significant Scarring
£4,820 - £16,770A number of small scars or one scar where it doesn't have a noticeable effect on appearance.
Bodily Scarring
One single Disfiguring Scar or a Number of Noticeable Laceration Scars
£9,560 - £27,740 The scar(s) could be on arms, back, legs or chest
Bodily Scarring
Single Noticeable Scar Or Several Superficial Scars
£2,890 - £9,560Some minor cosmetic deficit.
Dermatitis and Other Skin Conditions
Both hands continuing for a number of years
(a)
£16,770 - £23,430 Cracking and soreness with both employment capacity and domestic capabilities impacted.
Dermatitis and Other Skin Conditions
One or both hands
£10,550 - £13,930 Settling with treatment but dermatitis of one or both hands continuing for a significant period.

Can Beauty Treatment Compensation Claims Cover Financial Losses?

Beauty treatment compensation can include financial or economic losses. These are known as special damages, which are compensation to cover any financial impact caused by your injuries. 

This head of loss could take into consideration things like:

  • Medical expenses such as prescription costs 
  • Travel costs, for example, for taxis to and from appointments 
  • Lost wages or earnings if you’ve had to take time off work for recovery 
  • Professional or gratuitous care payments, so if a family member has had to take time off work to provide you with care and has suffered a loss of earnings
  • Costs of reconstructive surgeries, if required

If you decide to work with a solicitor from our panel, they could help you gather evidence which demonstrates these financial losses. To learn more about how compensation could help you, contact us today. 

A woman in a beauty salon performing a beauty treatment on eyelashes

Can I Make A Claim For Beauty Treatment Negligence?

You can claim for beauty treatment negligence if your case fulfils the criteria. In order for this to be the case, we must determine whether the beauty salon has acted negligently. We can do this by proving:

  1. You were owed a duty of care
  2. This duty was breached
  3. The breach led to you experiencing injury 

In beauty treatment injuries, the salon you attend owes you a duty of care. This is established under the Occupiers’ Liability Act 1957, which places a legal responsibility on the salon (otherwise known as the occupier, or person or organisation in control of the premises) that they should ensure the reasonable safety of visitors. This extends to ensuring treatments are reasonably safe. 

They must take all practical steps to prevent or minimise their risk of causing harm, such as implementing safety protocols, including administering patch tests, or screening clients to identify any conditions or symptoms. 

Additionally, another law applies in beauty treatment negligence claims; Part 1 of the Consumer Rights Act  2015 places a standard on beauticians to provide their services with reasonable care and skill. 

So, if a beauty technician fails to either provide you with reasonable safety or provide their services with care and skill, you could have the basis to make a claim. 

Can I Still Claim If I Signed A Waiver?

Yes, you can still claim even if you signed a waiver. Under the Unfair Contract Terms Act 1977, a business cannot exclude or reject its liability where personal injury occurs as a result of its negligence. 

If we can prove that you were injured as a result of negligence, you could still have a foundation to claim.

Am I Able To Claim If I Had A Patch Test?

You are still able to claim even if a patch test was done; this is because other aspects of your beauty treatment may have been negligent. For example, if you receive a laser hair treatment and the temperature settings are not adjusted, a patch test could not have prevented this. 

To learn about how much compensation for beauty treatment claims could be awarded, speak to one of our advisors.

What Do I Need To Bring A Beauty Treatment Claim?

For you to bring a beauty claim, you must hold evidence which displays how someone else’s negligent actions led to your injuries. In beauty treatment claims, this evidence could be made up of:

  • A copy of the salon’s accident report book 
  • Medical evidence, such as your GP records, to show the extent of your injuries
  • Contact details of anybody who might’ve witnessed your treatment, so we can later obtain a witness statement from them 
  • Details about the beauty treatment you received, such as the chemicals or equipment used and the name of the practitioner 
  • Salon details such as the name, address and any licenses 
  • Any correspondence between you and the salon, including any waivers, consent forms or contracts signed before the treatment 

In addition to having supporting evidence, your claim must be brought within the time limit. As per the Limitation Act 1980, most public liability claims are subject to a limitation period of 3 years. 

To learn more, please see our dedicated guide about the limitation period here, or alternatively, get in touch with one of our advisors today, who can explore whether your claim would still fall within the time limits. 

Botox and dermal fillers in a beauty salon

Common Beauty Treatments Gone Wrong

Beauty treatments can go wrong in a number of different ways. Our examples below outline how negligence could lead to injuries in beauty treatments:

  • While visiting a salon, you trip on an area of raised flooring which hasn’t been cordoned off. Following this, you break a bone in your leg, causing you to be out of work for 6 weeks.
  • After failing to provide you with a patch test, after an eyelash lift, you suffer facial burning and a serious allergic reaction.  As well as this, your eye is permanently damaged.
  • During a laser hair removal procedure, you suffer severe burns and nerve damage. This is due to the beauty technician failing to adjust the laser settings prior to use.
  • A beautician fails to perform a patch test before administering a facial chemical peel. This causes a severe allergic reaction, resulting in permanent facial scarring

These examples are by no means exhaustive, as there are plenty of ways that a beauty treatment might lead to injury. If you’d like to discuss making your own beauty treatment claim with an advisor today, get in touch. An advisor can also estimate how much compensation for beauty accident claims can be awarded. 

Public liability solicitor explains how a claim works

Getting Help From A No Win No Fee Solicitor

The solicitors on our panel at How Much Compensation work on a No Win No Fee basis. You might’ve heard this term, but you may be unfamiliar with how these types of claims work. 

Essentially, how this type of claim works is by offering services to claimants with minimal financial risk. This is because you’d have no upfront payments in order for a solicitor from our panel to begin working on your case. 

As well as this, you’d have no mounting solicitor’s costs during your claim, and if it were to fail, you’d have no payments to make for the work of a solicitor on our panel. 

Instead, if your claim were successful, then a small legally capped percentage would be payable out of your compensation. This fee is limited in line with the Conditional Fee Agreements Order 2013, which ensures that claimants like yourself receive the bulk of your compensation. 

By choosing to claim compensation for beauty treatment claims with a solicitor from our panel, you can expect:

  • Assistance when gathering evidence to support your claim 
  • Clear and concise advice about your case
  • Regular updates about the progress of your claim 
  • Arranging an independent medical assessment to support your claim 
  • Negotiating and advocating on your behalf, discussing the claim with the defendant and their legal team 

This isn’t all that our panel of solicitors could do for you. Contact an advisor today using the details below to get started with your own claim.

Contact Us

If you’d like to learn more about how to start your claim for beauty treatment negligence or how much compensation for beauty treatment claims you could get, you can reach our advisors by using our contact details below:

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  • michael-higgins - Author

    Working within one of our panel firms of legal experts, Michael is a highly experienced legal professional. Since February 2023, he has been the Deputy Manager of Road Traffic Accidents, bringing over 14 years of dedicated experience to representing victims of road traffic accidents and fiercely advocating for his clients.

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