Effective Date: August 2024
This Cookie Policy explains how Velasco Limited (“we”, “our”, or “us”), a claims management company registered in England and Wales (Company Number: 10292336), and authorised by the Financial Conduct Authority (FCA), uses cookies and similar technologies on our website https://www.howmuchcompensation.co.uk/ (the “Website”). By continuing to use our Website, you agree to the use of cookies as outlined in this policy.
What are Cookies?
Cookies are small data files that are placed on your device (computer, smartphone, or tablet) when you visit a website. Cookies help the website function properly, improve user experience, and provide insights into how the website is being used. Some cookies are deleted once you close your browser (session cookies), while others remain on your device until they expire or you delete them (persistent cookies).
Types of Cookies We Use
We use the following types of cookies on our Website:
- Strictly Necessary Cookies
These cookies are essential for the basic functioning of the Website. They enable you to navigate the Website and use its features, such as accessing secure areas. Without these cookies, certain services you have requested (e.g., submitting a compensation claim inquiry) cannot be provided. - Performance and Analytics Cookies
These cookies collect information about how visitors use our Website, such as which pages are most frequently visited and if users encounter any errors. We use this information to improve the functionality and user experience of our Website. All data collected by these cookies is aggregated and anonymous. - Functional Cookies
Functional cookies allow the Website to remember your preferences (e.g., your location or preferred language) and provide enhanced, more personalised features. These cookies may also be used to provide services you have requested, such as live chat support. - Targeting and Advertising Cookies
These cookies are used to deliver relevant advertisements to you, both on our Website and on other platforms. They may also be used to measure the effectiveness of advertising campaigns. The data collected by these cookies may be shared with third parties, such as advertising networks and analytics providers.
Specific Cookies We Use
Below is a list of the specific cookies we use on our Website and their purposes:
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| _ga | Google Analytics | Tracks website usage for performance insights | 2 years |
| _gat | Google Analytics | Limits the number of analytics requests | 1 minute |
| _gid | Google Analytics | Distinguishes unique users | 24 hours |
| _fbp | Facebook Pixel | Tracks user behaviour for targeted ads | 3 months |
| PHPSESSID | Internal | Maintains user session data | Session |
Please note that the names of cookies may change over time, but their functions will remain consistent.
Third-Party Cookies
Some of the cookies on our Website are set by third parties who provide services to us. These third parties may collect information about your device and browsing habits to show you relevant advertisements on other websites. Third-party cookies include, but are not limited to:
- Google Analytics: Used for website analytics and tracking user interactions.
- Facebook Pixel: Used for measuring the effectiveness of our advertising campaigns on Facebook.
- Google Ads: Used to deliver targeted advertising based on your browsing behaviour.
For more information on how third parties use cookies, please refer to their respective privacy policies.
How to Manage Your Cookie Preferences
You have the option to manage your cookie preferences at any time. You can do this by:
- Browser Settings: Most browsers allow you to block or delete cookies via your browser settings. Please consult your browser’s help section for instructions on how to manage cookies.
- Cookie Banner: When you first visit our Website, you will see a cookie banner informing you of our use of cookies. You can choose to accept or reject non-essential cookies via this banner.
Please be aware that disabling cookies may affect the functionality of our Website and limit your ability to use certain features.
Your Consent
By using our Website, you consent to the placement of cookies on your device as described in this Cookie Policy unless you have disabled them. If you do not agree to the use of cookies, please adjust your settings as described above.
Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our use of cookies or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically to stay informed about how we use cookies.
Contact Us
If you have any questions or concerns about our use of cookies, please contact us at:
Velasco Limited
Address: 301 Tea Factory, Office 319, St Peter’s Square, Fleet Street, Liverpool, L1 4DQ
Email: info@howmuchcompensation.co.uk
Phone: 0800 408 7826